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Online: www.ambrosevideo.com 24 hours a day, 7 days a week
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: 212-768-9282
By Mail: Ambrose Video Publishing, Inc.
Attn: Order Processing
101 West 55th Street, 8K,
New York, NY 10019
Your privacy is very important to use. We've gone beyond https/SSL!
Traditional https/SSL encrypts your personal information, and then sends it to our servers for processing. From there our servers would then send it again for validation with the CC Processing company.
Our payment service is implemented using Stripe.js (provided by Stripe at https://stripe.com/). All of your information is securely transmitted a single time directly from your web browser to the payment processor. Our servers never even see it, and have no need to send it again. We then work with Stripe using a shared "code word" or "token" that represents you or your payment details, so no one has the opportunity to intercept any information about you, nor does it exist in our database if it is is ever compromised.
We are committed to protecting your privacy. We use the information you provide during the checkout process to process your orders and email your order confirmation. Ambrose Video knows that the confidentiality of purchase-related information is of special concern to visitors who purchase items through our website. We are committed to safeguarding this information. We will not share any personally identifiable information (such as your name, address or telephone number) that you provide us when you make a purchase through our website with any other company, except where necessary for us to fulfill the order or to administer our Web site.
Encryption and SecurityWe use VeriSign's Payflow Pro software to perform all credit card transactions. To ensure your information remains secure, Payflow Pro encrypts each transaction request using the latest Secure Sockets Layer (SSL) encryption technology.
If an item is subject to sales/use tax in the state to which the order is billed, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include shipping and handling charges, and discounts
TAX-EXEMPT ORDERSIllinois State customers who purchase from our website are responsible for paying Illinois sales tax directly to the Illinois Department of Revenue. California, Florida, Nevada, New Jersey and New York sales taxes will be charged on all orders unless Ambrose Video is provided with one of following:
Certificate of exempt status with tax I.D.
or
A copy of state resale certificate
Standard Shipping Charges for Videos and DVDs. Each DVD in series counts as one.
US Continent
$5.00 for 1st Video or DVD
$1.50 for each additional Video or DVD
Not to exceed $120.00
For Example:
Miracle Planet (5 DVD Series)
1st DVD = $5.00
4 DVDs @ $1.50 = $6.00
Total Shipping & Handling =$11.00 for 5 DVD set
Alaska, Hawaii, Puerto Rico and US Territory orders:
An additional charge $5.00 will be added for all orders shipping to Alaska, Hawaii, Puerto Rico and US territories.
Canada
An additional charge of $8.00 will be added for all order shipping to Canada
| Additional Express/Overnight Shipping Costs | ||
|---|---|---|
| Merchandise Total | Express (2-3 days) | Overnight |
| $0 to $50.00 | $2.95 | $17.95 |
| $50.01 to $100.00 | $3.95 | $20.95 |
| $100.01 to $150.00 | $4.95 | $21.95 |
| $150.01 to $200.00 | $5.95 | $23.95 |
| $200.01 to $300.00 | $9.95 | $25.95 |
| $300.01 to $500.00 | $11.95 | $30.95 |
| $500.01 to $1,000.00 | $15.95 | $35.95 |
| $1,000.01 or more | $19.95 | $48.95 |
Shipping Policies
- Standard Shipping (U.S only)
- Most orders are shipped via Standard Shipping and are delivered within 7-10 business days from the ship date depending on product availability. We are sorry, we do not deliver to P.O Boxes.
- Express (2-3 days) Shipping
- Express orders will be shipped via 2nd Day Service should be delivered within 2-3 business days from the order's ship date. We're sorry, we do not deliver to P.O. Boxes.
- Overnight Service Shipping
- Overnight order placed by 12:00PM EST/noon will be processed and shipped the same day, depending on product availability. Overnight order placed after 12:00 PM EST/noon will be processed and shipped the next business day.
Items delayed due to availability will not be sent via Express or Overnight service. - Shipping to Canada
- Orders shipping to Canada are processed and shipped within 1-2 business days. Please expect delivery within 14-21 business days from ship date. Not all programs are available to ship to Canada. See program information.
- International Locations (Other than Canada)
- We're sorry, products can only be shipped to destinations within the United States, it's territories and Canada. We apologize for any inconvenience.
- APO/FPO delivery
- The delivery time to APO/FPO addresses vary and it is out of our control. It may take a long period of time.
- Delivery
- Delivery occurs only on business days, Monday through Friday (excluding holidays).